How to request amendments to my transaction?

How to request amendments to my transaction?

  • Contact eRemitSG via Whatsapp Message us at 88110202 (9am – 6pm daily)
  • Provide your transaction reference number and date of transaction – and inform that you need to make amendments to your remittance transaction
  • We will contact you to confirm that your amendment request is granted
  • Log on to www.eRemit.sg / eRemitSG mobile app
    • Click on Compose Enquiry, type your request and provide your transaction reference number and date of transaction, click Send
    • We will contact you to get confirmation on your request
    • Click the My Transaction folder then select Amend / Refund
    • Click on Amend and fill in your amendments to the transaction
    • Click on Send Request and Confirm on your request
Note:

  • Only transactions with ‘Unpaid’ status are entitled for amendment
  • Terms & Conditions apply