How to request amendments to my transaction?
- Contact eRemitSG via Whatsapp Message us at 88110202 (9am – 6pm daily)
- Provide your transaction reference number and date of transaction – and inform that you need to make amendments to your remittance transaction
- We will contact you to confirm that your amendment request is granted
- Log on to www.eRemit.sg / eRemitSG mobile app
-
- Click on Compose Enquiry, type your request and provide your transaction reference number and date of transaction, click Send
- We will contact you to get confirmation on your request
- Click the My Transaction folder then select Amend / Refund
- Click on Amend and fill in your amendments to the transaction
- Click on Send Request and Confirm on your request
Note:
- Only transactions with ‘Unpaid’ status are entitled for amendment
- Terms & Conditions apply