What do I do if I provided wrong/erroneous bank account / ID / name of my Beneficiary? Can I amend a Transaction Order?
If your Recipient (Beneficiary) information was provided wrongly on a remittance transaction, please contact our Customer Service at Customer Service via Whatsapp Message at 88110202 (9am – 6pm daily) or firstname.lastname@example.org. Any messages received after 6pm will be responded at 9am the next day.
Amendments can only be made if the transaction has not been paid or credited into the Recipients account. If you have made a remittance erroneously, please contact eRemit Singapore Customer Support immediately for any amendments request.
Kliq Pte Ltd shall not be responsible for any pay out to the wrong person or entity arising from any erroneous data input by the Sender.