Faq

How to register via eRemitSG Mobile App?

Individual Customers Download the eRemitSG app from Apple App Store or Google Play Store. Select Sign Up. Fill in your

How to register via eRemitSG Website?

Individual Log on to www.eRemit.sg. Click on Register button. Fill in the Registration Form and click on Create my Account. An email will

What are the available modes of payment to the recipient?

What are the available modes of payment to the recipient? Current cash out methods available are Bank Account Credits and

Why do i need to provide my original or copies of my identification document?

As required under MAS Notice 3001, eRemit Singapore is required to obtain and verify the identity of our customer as

What do the status mean?

Pending – Transaction is pending for payment. In Progress – Payment has been made. Completed – Remittance has been sent over. Expired – Transaction

Why should I sign-up for eRemit Singapore?

With eRemit Singapore, you can: Remit anytime from anywhere, 24/7 through our app on your mobile phone Fast money remittance

Can I remit on behalf of my friends/company?

No, you can only remit money using your own registered account. Corporate Customers After Member login page, or from the

How do I change my password?

You can do so by clicking the “Click Here To Reset Password” link at the bottom of the Member Login page, or

I can’t login to eRemit Singapore apps, seems my account has been blocked, what should I do?

Your account will be blocked if you have keyed in wrong password 5 times. Do email supportdesk@uat.eremit.sgto re-activate your account.

Can I change my personal details?

Yes, you may do so by logging on to the eRemit Singapore app (Please click on the “View Profile” tab on the


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