faq cartegory: General FAQ

What is the exchange rate when remitting money overseas?

The exchange rate for each overseas destination will be the displayed rate at the point of your confirmation of the

Are there any charges imposed for each remittance transaction?

There is a remittance Service Fee charged to the Sender for every remittance transaction (order) submitted. Please see our Remittance

What information do I need to provide to register my Recipients?

Full Name, Mobile Number, Address, Bank Account Details (if applicable), DOB, Nationality, Relationship.

How many Recipients can I register / send money to?

You can register up to a maximum of five (5) recipients at any one time.

What is eRemit Singapore

eRemit Singapore is a secure global money transfer service offered by Kliq Pte Ltd, a licensed remittance service provider in

Does eRemit Singapore belong to Merchantrade Sdn Bhd?

Yes, eRemit Singapore is a remittance service of Merchantrade operated by Kliq Pte Ltd, subsidiary of Merchantrade Sdn Bhd.

Who is eligible to use the eRemit Singapore service?

Any individual who is 18 years of age and above, with a valid NRIC/FIN/Work Pass. You will also need an

How do I sign up and use eRemit Singapore service?

a) REGISTER Visit www.eRemit.sg or download the eRemit Singapore mobile app from Apple App Store or Google Play store. Click

What is MyInfo?

MyInfo is a service that allows SingPass user to manage his/her personal details and pre-fill forms in digital services transactions.

What is the advantage of using MyInfo?

You do not need to submit your Identity card. Most of your details will be automatically filled up.